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Kim S., Emma’s Eatery Eastern Passage

Top notch Professional Work from the MacDow Staff

To The Team at MacDow,

I just wanted to take the time to send a sincere thanks to you and your team for your responsive and attentive customer service to us as a small business customer.

It is difficult balancing the responsibilities of a small business, when surprises like equipment breakdowns that affect our ability to operate, without the quick response time and quality service that MacDow has provided to us over the last five years. Without support from professionals like you we may very well have had a more difficult time dealing with the “refrigeration surprises” that we have had from time to time.

Thank you for understanding our circumstances as a small business and making us feel like we are equally as important as one of your large customers, which we know you have plenty of.

The professionalism of your staff is topnotch and these days it is hard to find any of these qualities in almost any industry.

Thank you again and keep up the excellent work.